Shipping & Policies

Shipping

General

The shipping rates we assign to items are as exact as possible, not inflated with handling fees or other costs. We've done our best to calibrate accurate fees, even with multiple-item orders. If you're concerned at all about the shipping rates of your order, please convo with us for an exact quote.

If possible, we will set up a special flat-rate listing for you.

Please let us know in convo right away if your order hasn't arrived in a reasonable time frame - we'll either help you track it down or send a replacement package.

Estimated shipping delivery timetable

  • Greece 6-8 days.
  • Europe 8-16 days.
  • Asia 20-28 days.
  • Australia 20-28 days.
  • Great Britain 24-28 days.
  • USA 24-28 days.

After your payment is verified, your order is ready to ship within 3-7 days. You can track your order with the given tracking number which is sent to you. We are not responsible for any delays due to your local post office or weather conditions in your area.

Express mail

All our items are shipped with standard shipping. For express mail an added cost will be charged of 20€ within Greece and an extra cost of 40€ for Everywhere Else Locations.

Custom orders

Delivery time depends on the nature and the quantity of your order. More info given upon request.

International

We happily ship everywhere! Please note that international buyers are responsible for any duties and customs charges that may be incurred.

Please note

During August and December, please allow for an EXTRA order processing time of up to 7 days. Thank you!


 

Refunds and Exchanges

We really understand the attention you pay to what's in your bath and body products. To help you choose the best product, we list every ingredient clearly in the item listing except our unique essential oil blends. Ingredients are fully listed on product labels and we're happy to share them with you upon request. Please convo with us and let us know if you have concerns or questions about any ingredient.

We will happily refund the purchase price of (or replace, whichever is appropriate) any product that is found to be defective in any way. Please let us know right away if you have any concerns at all about your order. We'll do our very best to resolve the matter promptly.

Due to the personal nature of bath and body products, we're sorry that we cannot exchange items.


 

Payment

For Direct Bank Transfer, please use the following bank account details:

  • Bank: National Bank of Greece
  • Account Holder: Asterios Asteriou
  • Account Number: 32040045588
  • IBAN: GR7701103200000032040045588